A few hrs later we discovered the sculpture was damaged, they usually afterwards identified the damaged items inside their vacuum. When I to start with contacted the company I spoke with Nicolas, he apologized but two weeks later on Once i introduced the matter back up I used to be directed to an individual called German, who refused to just take obligation, claiming their group did not break the sculpture, Irrespective of apparent evidence on the contrary. They provided a $105 credit history, which we accepted, but they have not devoted to covering the fix costs for that item their staff damaged.
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I have pics to show anything. I contacted the decision center on 1/seven to file a criticism. The rep was fantastic and claimed she would get somebody to phone me asap. However, that in no way took place. I didn't get a call. My mother was not referred to as. As a substitute she been given an email stating nothing at all may very well be finished as it were more than three times. That may be unacceptable. The clean wasn't done at all!! This job deserves a a hundred% refund. My mom reliable this company and paid excellent funds for any service for being fullfilled only for being taken advantage of.
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